Effective Date: October 1, 2025

This Privacy Policy explains how Hanks Therapy LLC (“we,” “our,” “us,” “Hanks Therapy Co.”) collects, uses, and protects information obtained through this website and related platforms. By using this website, you acknowledge and agree to the terms described below. For purposes of this Privacy Policy, the terms “you” and “your” refer to any individual who accesses, views, or uses this website and its associated resources, whether on their own behalf or on behalf of another individual.

Information We Collect
When you use this website, we may collect both personal and non-personal information. Personal information includes details you provide voluntarily, such as your name, phone number, or email address when filling out a contact form or sending us an email. Non-personal information may include browser type, device type, IP address, or general website usage data collected through cookies or analytics. You should not share personal health or sensitive information through this website, email, or social media, as these platforms are not HIPAA-secure.

How We Use Your Information
The information you provide is used only for limited purposes. It may be used to respond to inquiries, communicate about services or scheduling, and provide updates related to Hanks Therapy Co.. Non-personal information may also be used to help us improve the website’s performance and user experience. Information may additionally be used as required to comply with legal or regulatory obligations.

How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect the information you provide. However, electronic communication, including email and social media, cannot be guaranteed to be fully secure or confidential. All clinical scheduling, billing, and secure messaging are conducted through TherapyAppointment and other HIPAA-compliant platforms, which maintain their own privacy and security practices.

Sharing of Information
We do not sell, rent, or trade your personal information. Information may only be disclosed when required by law, in response to a court order, or to comply with ethical or legal obligations related to harm to self or others, or abuse and neglect as outlined by state and federal law. Information may also be shared with trusted service providers, such as TherapyAppointment or payment processors, who are bound by HIPAA or business associate agreements to safeguard data.

Use of Cookies and Analytics
This website may use cookies or similar technologies to collect general information about how visitors interact with the site. Cookies help improve performance and user experience. You can choose to disable cookies in your browser settings, but some features of the site may not function properly if cookies are disabled.

External Links
Our website may provide links to external websites or resources for informational purposes. These sites are not operated or controlled by Hanks Therapy Co., and we are not responsible for the accuracy, content, or privacy practices of external sites. Accessing external websites is at your own discretion and risk.

Communication Policy
Communicating through this website, email, or social media does not establish a therapeutic or client relationship. These platforms are not intended for confidential communication. If you are a current client, you should use the secure TherapyAppointment portal for all sensitive communication. Please do not use this website or email to share detailed personal health information.

Children and Minors
This website is not directed to, and should not be accessed or used by, individuals under the age of 18. We do not knowingly collect personal information from children or minors. If you are under 18, do not use this website or submit any personal information.

Changes to this Policy
We reserve the right to update or revise this Privacy Policy at any time. Updates will be posted on this page with the new effective date. By continuing to use the website after updates are made, you agree to the revised terms.